Terms & Conditions
Please read these terms carefully before using our services
Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website or services.
Products and Pricing
All products displayed on our website are subject to availability. Prices are subject to change without notice. While we strive to provide accurate product information, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Products marked as "Price Available Upon Request" require a quote. Final pricing will be confirmed at the time of order placement.
Orders and Payment
By placing an order, you are making an offer to purchase the products listed in your order. We reserve the right to accept or decline your order for any reason. Payment must be received before orders are processed and shipped. For custom fabrication orders, a deposit may be required before work begins. Custom orders are generally non-refundable once production has started.
Shipping and Delivery
Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
Returns and Refunds
Please refer to our Returns Policy for detailed information about returns and refunds. Custom fabricated parts are generally non-returnable unless defective.
Limitation of Liability
Custom Bus & Truck Panels shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our products or services. Our liability shall be limited to the purchase price of the product in question.
Product Use and Warranty
Our products are designed for use on school buses and commercial vehicles. Proper installation by a qualified technician is recommended. We are not responsible for improper installation or use of our products. Products are warranted against manufacturing defects only.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any modified terms.
Contact Information
Call 888-402-1661 (sales) or 330-863-3053 (shop), email doug@custombusandtruck.com, or visit us at 302 S. Market St, Minerva, OH 44657. Monday - Friday: 7:00 AM - 4:00 PM EST.